Privacy policy
Definitions :
The Publisher: The natural or legal person who publishes the online public communication services.
The Site: All the sites, web pages and online services offered by the Publisher.
The User: The person using the Site and the services.
Nature of the data collected
In the course of using the Sites, the Publisher may collect the following categories of data concerning its Users:
Data relating to marital status, identity, identification, etc.
Communication of personal data to third parties
No communication to third parties
Your data will not be disclosed to third parties. However, you are informed that your data may be disclosed in application of a law, regulation or by virtue of a decision by a competent regulatory or judicial authority.
Prior notice of disclosure of personal data to third parties in the event of a merger / takeover
Prior information and possibility of opt-out before and after the merger/acquisition
In the event that we take part in a merger, acquisition or any other form of transfer of assets, we undertake to guarantee the confidentiality of your personal data and to inform you before they are transferred or subjected to new confidentiality rules.
Purpose of re-use of personal data collected
To carry out customer management operations concerning
– contracts; orders; deliveries; invoices; accounting and in particular the management of customer accounts
– a loyalty programme within one or more legal entities;
– monitoring customer relations, such as conducting satisfaction surveys, managing complaints and after-sales services
– the selection of customers for studies, surveys and product tests (unless the consent of the persons concerned is obtained under the conditions set out in article 6, these operations must not lead to the establishment of profiles likely to reveal sensitive data – racial or ethnic origins, philosophical, political, trade union or religious opinions, sex life or health of individuals)
Carry out canvassing operations
– management of technical prospecting operations (including technical operations such as standardisation, enrichment and de-duplication)
– the selection of individuals for loyalty-building, canvassing, surveys, product testing and promotional activities. Unless the consent of the persons concerned has been obtained under the conditions laid down in article 6, these operations must not lead to the creation of profiles likely to reveal sensitive data (racial or ethnic origins, philosophical, political, trade union or religious opinions, sex life or health of individuals)
– solicitation operations
Aggregation of data
Aggregation with non-personal data
We may publish, disclose and use Aggregate Information (information about all of our Users or specific groups or categories of Users that we combine in such a way that an individual User can no longer be identified or referred to) and Non-Personal Information for industry and market analysis, demographic profiling, promotional and advertising purposes and other business purposes.
Aggregation with personal data available on the User’s social accounts
If you connect your account to an account of another service for the purpose of cross-mailing, that service may share your profile information, login information, and any other information you have authorized to be shared with us. We may aggregate information about all of our other Users, groups, accounts, with the personal data available about the User.
Collection of identity data
Free consultation
Consultation of the Site does not require prior registration or identification. You may do so without providing any personal data about yourself (surname, first name, address, etc.). We do not record any personal data simply for consulting the Site.
Collection of identification data
Use of the user’s identifier only for access to services
We use your electronic identifiers only for and during the performance of the contract.
Collection of terminal data
Collection of profiling data and technical data for the purposes of providing the service
Some of your device’s technical data is collected automatically by the Site. This information includes in particular your IP address, Internet access provider, hardware configuration, software configuration, browser type and language, etc. The collection of this data is necessary for the provision of services.
Collection of technical data for advertising, commercial and statistical purposes
Your device’s technical data is automatically collected and recorded by the Site for advertising, commercial and statistical purposes. This information helps us to personalise and continually improve your experience on our Site. We do not collect or store any personal data (surname, first name, address, etc.) that may be attached to technical data. The data collected may be sold to third parties.
Cookies
Cookie retention period
In accordance with CNIL recommendations, cookies are kept for a maximum of 13 months after they are first placed on the User’s terminal, as is the period of validity of the User’s consent to the use of these cookies. The lifespan of cookies is not extended with each visit. The User’s consent must therefore be renewed at the end of this period.
Purpose of cookies
Cookies may be used for statistical purposes, in particular to optimise the services provided to the User, based on the processing of information concerning the frequency of access, the personalisation of pages, the operations carried out and the information consulted.
You are informed that the Publisher may place cookies on your terminal. The cookie records information relating to navigation on the service (the pages you have consulted, the date and time of consultation, etc.) which we can read during your subsequent visits.
The User’s right to refuse cookies
You acknowledge that you have been informed that the Publisher may use cookies. If you do not wish cookies to be used on your terminal, most browsers allow you to disable cookies via the settings options.
Storage of technical data
Duration of storage of technical data
Technical data is kept for the time strictly necessary to achieve the purposes set out above.
Retention period for personal data and anonymisation
Retention of data for the duration of the contractual relationship
In accordance with article 6-5° of law no. 78-17 of 6 January 1978 relating to information technology, files and civil liberties, personal data that is the subject of processing is not kept beyond the time required to fulfil the obligations defined when the contract was concluded or the predefined duration of the contractual relationship.
Retention of anonymised data beyond the contractual relationship / after account deletion
We retain personal data for the period strictly necessary to achieve the purposes described in these GCU. After this period, the data will be anonymised and kept exclusively for statistical purposes and will not be used in any way whatsoever.
Deletion of data after account deletion
Means of data purging are put in place to provide for the effective deletion of data as soon as the storage or archiving period required to fulfil the purposes determined or imposed has been reached. In accordance with the French Data Protection Act no. 78-17 of 6 January 1978, you also have the right to delete your data, which you may exercise at any time by contacting the Publisher.
Deletion of data after 3 years of inactivity
For security reasons, if you have not logged on to the Site for a period of three years, you will receive an e-mail inviting you to log on as soon as possible, failing which your data will be deleted from our databases.
Account deletion
Account deletion on request
The User may delete his/her Account at any time, by simple request to the Publisher OR via the Account deletion menu in the Account settings, if applicable.
Account deletion in the event of a breach of the GTCU
If you breach any provision of the TOS or any other document incorporated herein by reference, the Publisher reserves the right to terminate or restrict your use of and access to the Services, your Account and all Sites at its sole discretion and without prior notice to you.
Indications in the event of a security breach detected by the Publisher
Informing the User in the event of a security breach
We undertake to implement all appropriate technical and organisational measures to guarantee a level of security appropriate to the risks of accidental, unauthorised or illegal access, disclosure, alteration, loss or destruction of your personal data.
In the event that we become aware of unlawful access to your personal data stored on our servers or those of our service providers, or of unauthorised access resulting in the risks identified above, we undertake to :
– Notify you of the incident as soon as possible;
– Examine the causes of the incident and inform you;
– Take the necessary measures within reasonable limits in order to reduce the negative effects and prejudices that may result from the said incident.
Limitation of liability
Under no circumstances may the undertakings set out in the point above relating to notification in the event of a security breach be assimilated to any recognition of fault or responsibility for the occurrence of the incident in question.
Modification of the GCU and the confidentiality policy
In the event of modification of these GCU, undertaking not to lower the level of confidentiality substantially without prior information of the persons concerned
We undertake to inform you in the event of any substantial modification to these GCU, and not to lower the level of confidentiality of your data substantially without informing you and obtaining your consent.
Applicable law and recourse procedures
Arbitration clause
You expressly agree that any dispute that may arise as a result of these GCU, in particular its interpretation or performance, will be referred to arbitration subject to the rules of the arbitration platform chosen by mutual agreement, to which you will adhere unreservedly.
Data portability
Data portability
The Publisher undertakes to offer you the possibility of having all your personal data returned to you on request. The User is thus guaranteed greater control over his or her data, and retains the possibility of re-using it. This data must be provided in an open and easily reusable format.